Contact Online Casino Reviews

If something on this site raised a question, if you spotted an error in one of our casino write-ups, or if you simply want to share feedback on our work, this is the right place to start. The team behind Online Casino Reviews covers new and established online casinos available to US players, and we take reader input seriously — it shapes how we research, what we update, and what we cover next.

How to Reach Our Team

Email is the most direct route. Write to us at [email protected] and a real person will read your message. We do not use automated first responses in place of a genuine reply. Our aim is to get back to you within two working days, though during busier periods it may take a little longer — we will always follow up.

To help us respond faster, include a short description of what your message is about at the top. If it relates to a specific casino, bonus or page on this site, mentioning that upfront means we can route it to the right person immediately.

What You Can Ask Us About

We hear from a wide range of readers. The most common reasons people contact us include:

Accuracy and corrections — Bonus terms change, casinos update their platforms, and regulations shift. If you believe something we have published is out of date or incorrect, please flag it. We investigate every claim and publish corrections where they are warranted.
Casino questions — If something in one of our reviews is unclear — about a welcome offer, a payment method, eligibility rules or anything else — ask and we will do our best to clarify.
Content suggestions — If there is a casino, game type or US gambling topic you would like us to cover, we want to hear about it. Reader requests have a genuine influence on our editorial calendar.
Partnership and commercial enquiries — If you represent a casino brand, affiliate network or publishing partner and would like to explore a working relationship, please introduce yourself clearly and outline what you have in mind. We will review all serious enquiries and respond accordingly.
Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention this in your message and we will direct you to appropriate support. You can also find resources through the National Council on Problem Gambling (1-800-522-4700) and the SAMHSA helpline (1-800-662-4357), both of which offer free, confidential support.
Technical issues — Broken links, pages that will not load, or anything else on mumbaihacks.com that does not appear to be working correctly — let us know and we will look into it.

What We Do Not Handle

We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot intervene in account disputes, pending withdrawals or customer service complaints on a casino's behalf. For those matters, you will need to contact the casino's own support team directly. Our reviews note the support channels each operator provides, so that is a good place to start.

We also cannot offer legal advice. If you have a question about the legality of online gambling in your US state, we recommend checking with your state gaming authority or a qualified legal professional.

Our Editorial Standards

Everything published on Online Casino Reviews is researched independently. We review licensing, bonus terms, payment methods, game ranges and responsible gambling tools for every casino we cover — and we are transparent about how our rankings work. Commercial relationships with operators do not determine where a casino sits in our rankings; that is decided by editorial criteria alone.

If you believe a review on this site does not reflect current, accurate information, telling us is genuinely useful. Our fact-checking process is ongoing, not a one-time exercise, and reader reports are part of how we keep it that way.

For a broader look at the casinos we have assessed, including new platforms entering the US market, explore our best non-GamStop casinos page for additional context on how we evaluate operators across different regulatory frameworks.

A Note on Responsible Gambling

Online casinos are a form of entertainment, not a source of income. Outcomes in casino games are determined by chance, and no strategy, system or bonus offer changes that. If gambling stops being enjoyable, or if it starts affecting your finances, relationships or wellbeing, please step back and reach out for support.

Set deposit and session time limits before you play — most licensed US casinos offer these tools directly in your account settings.
Self-exclusion programmes are available through individual operators and, in some states, through state-level exclusion registries.
The National Problem Gambling Helpline is available 24 hours a day: 1-800-522-4700.
Never gamble with money you cannot afford to lose, and never chase losses.

If your message to us relates to a gambling concern of any kind, we will treat it with care and point you toward the right resources.

Response Times and What to Expect

We aim to reply within two working days. Complex editorial or commercial enquiries may take a little longer while we review them properly. We do not acknowledge every email with an automated receipt, but every message is read by a member of the team.

Thank you for taking the time to get in touch. Whether you are a regular reader, a first-time visitor who arrived from a search, or someone in the industry, we value the contact and will give your message the attention it deserves.